While universal early intervention programs support parents to look after their children some families require more intensive intervention. FSNs work with families who are experiencing multiple and complex issues and where the support of a number of services is often required. Universal services such as schools and hospitals are key referrers to the FSNs.

Services provided through the FSNs are targeted services that work with vulnerable and at risk families. Secondary or targeted family support services have a child protection focus that aim to: prevent child abuse and neglect; prevent family problems from worsening; and prevent placements of children in out-of-home care wherever possible.

Families who require intensive support services can often find it difficult to navigate the service system or are reluctant to engage. When required the FSN will actively reach out to connect with these families and support them to access the services they need.

 

 
 
In this section
 
  What are Family Support Networks?  
  Why Family Support Networks?